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OHQ's records are enough proof of a charge that is payable unless they are shown to be inaccurate. Consumer will use its reasonable endeavours to notify OHQ of any type of billing conflict within fourteen (14) days of receipt of a billing, following the process laid out in Area 15. If Consumer disputes an invoice, the billing has to remain to be paid on schedule nevertheless OHQ will attribute or reimburse Client if it is later fairly figured out by OHQ or according to the conflict resolution procedure laid out in Section 15 that the invoice was wrong and the Consumer is qualified to a credit scores or reimbursement.

Such modifications might consist of, without restriction, modifications for the Registration Fees or Usage Fees for OHQ Paid Providers, adjustments to the usage allocations included in the Rates Strategies, and discontinuation of Rates Strategies. (a) Each such modification will work after sensible breakthrough composed notification is provided to Consumer (as an example, by being posted to the OHQ Website), other than that any kind of such modification that influences a Selected Paid Solution will put on Consumer starting at the commencement of a Paid Solution Term starting no much less than thirty (30) days from the day which OHQ gives notice of such modification to Client based on Area 16.8.

If Customer does not terminate its use any damaged Selected Paid Solution before the effective day of such modification, Consumer will be considered to have actually accepted such alteration with regard to such Selected Paid Service. (b) If a Rates Strategy chosen by Client is terminated, OHQ will provide Client with reasonable development notice of no much less than thirty (30) days and Consumer will certainly be provided the option of picking a brand-new Pricing Plan from then-current rates strategies offered by OHQ.

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For avoidance of question, this paragraph does not put on modifications to the Catalog, which are dealt with in Area 7 (medical office virtual receptionist).1. Customer represents that all info given by Consumer and its callers to OHQ (consisting of, without constraint, all get in touch with information and information concerning Client's Charge card) is accurate, updated and complete at the time it is given to OHQ

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Consumer has to whatsoever times abide with all regulations, policies, criteria and codes applicable in connection with its use OHQ Offerings and the Client's supply of its services and product to its callers. Customer will certainly not use any type of OHQ Offerings to participate in, or to encourage or assist others to participate in, any type of illegal or illegal tasks.

If a new Paid Service Term starts earlier than 3 (3) days after such email is sent, Client will certainly sustain the relevant Subscription Cost for the brand-new Paid Solution Term (the ""). The reliable date of such termination will certainly be either (i) the Requested Discontinuation Day, or must Consumer not state a Requested Discontinuation Day, (ii) the last day of the Last Paid Service Term.

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Where Consumer terminates according to this Section 10.1(b): (i). The Membership Charges that have actually been pre-paid will be retained and the OHQ Offerings available to Client up until the last day of the Last Paid Solution Term (subject to reinstatement fees under clause 10.3(e)) and the unused balance of the Prepaid Usage Credit will certainly be preserved by OHQ for future use by Consumer if Consumer makes a decision to re-instate or otherwise re-commence the OHQ Solution according to Section 10.3(e); or (ii).

(b) Following termination of any kind of OHQ Service, OHQ will not be responsible by any means for answering phone calls, taking or providing messages, or carrying out any type of other activities in connection with such OHQ Solution. (c) Upon discontinuation of all OHQ Solutions, OHQ might end Client's Account and Customer's access to the Account.

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(e) Following discontinuation of any type of OHQ Providers, OHQ will have no commitment to reinstate or otherwise recommence such OHQ Solutions. If OHQ elects (in its discernment) to restore or otherwise recommence an ended OHQ Services, OHQ might call for that Client pay a reinstatement cost of $30 (to cover OHQ's sensible prices in refining the reinstatement) Details accumulated by OHQ from Consumer and its customers might be made use of, revealed and shared by OHQ according to OHQ's privacy plan as offered on the OHQ Website ("") and as may be changed once in a while.

The Controller hereby assigns the Cpu with regard to processing tasks undertaken during the arrangement of assistant services. OHQ and Consumer acknowledge and agree that the Processor is subject to the adhering to responsibilities: The Cpu shall follow the pertinent Data Defense Laws and have to: (a) only act upon the written directions of the Controller and make certain those acting under their authority do the very same; (b) ensure that people refining the information undergo an obligation of confidence; (c) use its best endeavours to safeguard and safeguard all individual information from unauthorised or illegal handling, consisting of (yet not limited to) unexpected loss, damage or damage; (d) guarantee that all handling satisfies the requirements of the GDPR and related Information Protection Regulation; (e) make certain that where a Sub-Processor is made use of, they: only engage a Sub-Processor with the prior consent of the Controller; educate the Controller of any kind of designated changes worrying Sub-Processors; they apply a written contract including the same data defense commitments as established out in these Terms; understand that any type of failure on the part of the Sub-processor to conform with the Data Protection Laws, the Cpu stays fully reliant the Controller for the efficiency of the Sub-Processor's commitments; and aid the Controller in supplying subject accessibility and allowing data based on exercise their rights under the Information Defense Regulations.

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The Controller will accomplish ample and suitable onboarding and due persistance look for all Cpus, with a full evaluation of the obligatory Data Defense Law needs. The Controller shall confirm that the Processor has appropriate and documented processes for data breaches, information retention and information transfers in place. The Controller will obtain evidence from the Processor as to the: (a) verification and dependability of the workers utilized by the Cpu; (b) any certifications, accreditations and plans as described in the onboarding procedure; (c) technological and operational steps used in protecting the Personal Information; and (d) treatments in position for permitting information topics to exercise their rights, including (but not limited to), subject gain access to demands, erasure & rectification procedures and restriction of handling measures.